Is Your Organization Mobile? How Are You Delivering an Exceptional Customer Experience?
Leading Financial Service executives understand mobile devices and applications are at the forefront of digital disruption and transformation. Mobility is changing the way the enterprise does business at break-neck speeds, creating new avenues for workforce productivity and reach customers for improved engagement and experience.
M. Allen's global technology client, Speridian Technologies, helps the enterprise increase their mobility, delivering engaging, easy-to-use mobile applications for enhanced business processes and a more productive workforce. Their strategic design, development and support processes allow the enterprise to stay connected to their clients, driving your organization’s growth and customer service.
Let's examine the key phases of the mobile journey with Speridian and how they can deliver for your team:
Design, Development and Implementation
Whether you need a mobile application for your sales team to access customer data on the fly, or a robust fleet management solution to map out the most effective route for your workforce, Speridian's dedicated team of mobile developers will help you:
Create a robust, feature-rich application enhanced for user experience
Leverage our automated testing tools to deliver stable, secure mobile applications quickly and cost effectively
Implement a seamless mobile experience across Android and iOS platforms
Mobile Application Testing
Go live with your mobile applications with confidence. Speridian's mobile testing resources will:
Ensure your end users enjoy a customized, seamless experience across multiple channels
Utilize script-less mobile automation test framework tests mobile applications supporting both Android and iOS and ensuring a full range of mobile device support
Conduct rigorous functionality and load-based testing to provide the best mobile experience possible
Support & Hosting Services
Keep your internal resources focused on other business-critical tasks. Leverage Speridian's team of mobility experts to:
Host and support your mobile applications
Manage user access, data backup and reporting tasks as needed
Proactively monitor your application in their secure environment to assure peak performance and security compliance
Over 70 dedicated resources to your mobile development excellence
End-to-end mobile-centric solutions to fit any enterprise need
Strong presence and expertise across major verticals and industries
Mobility Center of Excellence (CoE) keeping pace with cutting edge technology
Re-architecture of existing applications enhanced for mobile technology
Speridian Client Situation - Financial Services
An international corporate and retail bank had a large number of manual processes across its branches, contact centers, and back office locations. Operating across 6 different countries, all with different regulations and compliance requirements, created various challenges and inefficiencies throughout the company.
The bank needed help with digital modernization and automation of its processes within Lead and Sales Campaign Management, Credit Card Origination, Loan Origination, and Onboarding.
Speridian Technologies partnered with the bank to aid in their digital transformation journey. Speridian leveraged its RapidROITM methodology in a 4-phase approach to Assess, Automate, Optimize and Scale. Using an accelerated discovery approach as part of the methodology, Speridian held workshops and discovery sessions with stakeholders, business users, and SMEs in various lines of business.
Speridian ensured that there was a clear risk management process in place and clearly defined the activities and major events in the environments to avoid collisions. Prior to the project kick-off, Speridian ensured that the client’s business model was built on a sound overall foundation and then aligned the objectives to support the overall business.
This resulted in:
Identification of quick wins across the 6 countries
A multi-year implementation roadmap with all platforms already in production
Strategic platform consolidation and integration architecture
Business process improvement
Digital transformation and automation
Streamlined operation with high user adoption rates, improved CSAT & ESAT, as well as increased compliance in various areas.
To learn more or to schedule a quick discovery brief, please contact M. Allen via firstname.lastname@example.org or via 972.740.4300.